Blessing #33 - Surprising Myself

Today I was asked to figure out how to administer the voicemail system and automated attendant at the law office.  Armed with 2 technical manuals and a basic idea of how telephone systems run, I surprised myself by exceeding every one's expectations and figuring out pretty much everything I needed before the IT guy was able to return my call.  For an undereducated field tested button masher, I am pretty darned happy with myself.